Do projects require a deposit?

Yes. Before the start of any project, clients must pay the 30% deposit rate, 50% for websites. 

What if I do not find a package that fits right for my company? 

If you cannot find the right package for your company, no worries! TheDigitalCreative is more than happy to discuss custom packages with you. Just contact us at


What is the best way to get in contact with TheDigitalCreative 

The best way to get in contact with us is at our email, website or DM us on Instagram @thedigitalcreativebrand 

How do I keep up with maintenance on my website?

For an additional charge we provide website maintenance services. Just contact us at


How involved am I during the design process?

Our team does weekly check-ins with our clients depending on your choice of project and package. During this time, your team is able to look over the progress of your project and include additions or edits

How do we receive our projects when finished?

The best way to check the progress of your project is to wait until our weekly meetings or schedule a meeting with us via email at

I need something designed ASAP, can your company help?

Our company is more than happy to assist with rush projects! However, we do include a rush fee for any project needed to be completed in less than a week. Contact us at for more information.